Category: Product Management
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The Uselessness of Net Promoter Score
While NPS(Net promoter score) maybe an extremely popular metric to understand customer loyalty, there is little evidence to support it’s claims. In this article I detail out everything from history of NPS, to uses, to issues
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Twitter as Identity and Social Capital management
How twitter can unleash the beast by becoming the consumer facing identity and social capital management system
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Just make it work
Being best at the most important promise you make to the user is the key element, rest all is bells and whistles
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Negative signalling: Being bad on purpose
Not all knowledge or certification is going to be good for you. You need to sometimes make yourself ineligible for jobs you don’t want to do. Be bad at them on purpose. Amassing certifications and varied skills increases our likelihood of us landing a job, but it can also reduces our chances of landing the…
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Why Twitter will never and should never have an edit button
Tweets are a system of records of a person’s opinion. Twitter is more valuable because it does not have edit.
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Validating your product hypothesis with a fake door test
You cannot and should not build every feature that is there in your backlog. One way many companies, especially startups, gauge the need of a specific feature is via a Fake door test. What is a Fake door test To put it simply, instead of building the feature your product simply pretends to have that…
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Product Strategy – Marty Cagan
Listened to a great talk on product strategy by Marty Cagan, author or Inspired . Here is a summary, you can also listen to the talk embedded below
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Structuring your thoughts: for Product managers
Structuring your thought process and ideas can help you focus your energy and prevent you from getting overwhelmed
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Some unpopular opinions I hold -Tech Corporate world
Some unpopular opinions I hold (Subject to change, of course) -Tech Corporate world Presentations are mostly useless. They waste time, encourage intellectual laziness, are manipulative by nature, and lead to bad decisions. Open offices are bad for both productivity and collaboration. They mostly increase distractions., and any gains in collaboration are small in comparison to…
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The Fallacy of Anecdotal Evidence
Heard this? “The Tarot card reader was able to pin point the exact reason for my suffering” Or “I know homoeopathy does not work, BUT my uncle was cured of chronic headaches when he started taking those medicines” Or “I was able to pass the exam after the holy man blessed me” Are you…